Worry-Free Purchase

Get a full refund if your order doesn’t arrive as described, including loss or damage in transit.
  • Arrival delay: Claim for $5 if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
  • Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
  • Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
  • Worry-Free Purchase also includes carbon offsets for carbon emissions produced within the recipient’s destination country .
Visit Seel Resolution Center to easily resolve your package issues if any of the above happens.
Please note: Worry-Free Purchase is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.
Nebula guarantees that we will refund you the difference if you find a lower price from us within 30 days of your purchase.
Your purchase must have been made within the last 30 days. You must email us a screenshot of the lower price. The refund is only applicable during the promotional period.

Lease to own—no credit required. Start your new lease now.

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Worry-Free Purchase

(Optional) Join our Nebula email list to get special offers and more.

Get a full refund if your order doesn’t arrive as described, including loss or damage in transit.
  • Arrival delay: Claim for $5 if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
  • Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
  • Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
  • Worry-Free Purchase also includes carbon offsets for carbon emissions produced within the recipient’s destination country .
Visit Seel Resolution Center to easily resolve your package issues if any of the above happens.
Please note: Worry-Free Purchase is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.
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Worry-Free Purchase

Customer Reviews

Based on 9 reviews
44%
(4)
11%
(1)
11%
(1)
0%
(0)
33%
(3)
K
Kay R.
Disappointed

We upgraded from the Cosmo 4K and to the new X1. It is set up as our main TV source. I wish it would have been CLEARLY stated that if you’re in a large room and more than 3.5 meters away, you will have to refocus every single time you power on. This is even after update that was supposed to fix it. A call to customer service was off zero help. The picture isn’t any better than the cosmos 4k we had. It’s frustrating and time consuming.

J
Jonathan Papageorge
Not so worry free

I purchased the mystery box and was told I couldn't return it.

M
Maxwell Lattomus

Great product! Does the exact items advertised as doing

W
William Anderson
Battery Issue

Nebula overheated and smoked overnight. Had to throw it away due to battery issues and safety concerns.

L
Lonny Smith
Unable to remove from cart

Feels scammy to add this automatically without my consent and not allow me to remove it.

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